Proceedings, September 2012
Savvy adversaries are more capable than ever of using high-tech gadgets and social media against the United States.
From Tunisia to Cairo, Sanaa, Bahrain, Benghazi, Damascus, London, Wall Street, Berkeley, and the University of California, Davis, 2011 was the year of the social-media revolution. Smartphones and social media have enabled groups of like-minded individuals to share information, spread their messages, and upend traditional relationships between the public and authorities. These developments are part of a continuing trend in the democratization of information: the empowerment of groups and individuals by information technology. Combined with the democratization of destruction, or the expansion of access to destructive technology and tactics, small groups and individuals will have greater ability to counter traditional security forces in hybrid and irregular conflicts, where force-on-force military engagements may be blended with other operations aimed at influencing key populations.1
The future operating environment will be one of contested domains—air, land, sea, space, cyber, the electromagnetic spectrum, and increasingly, the influence domain, where individuals and groups compete to spread their messages. U.S. military forces must be prepared for future challenges within these domains from nation-states as well as non-state groups or individuals. While the Department of Defense (DOD) is generally good at estimating and preparing for challenges from organized military forces, threats from non-state groups tend to be more diffuse and decentralized, more organic, and less predictable in nature.2 The continued diffusion of power to non-state groups will increase the challenges associated with irregular and hybrid warfare, with significant implications for U.S. forces.3
The Democratization of Information
The widespread availability of social media and Internet-capable smartphones has transformed relationships between the public and traditional authority. In the past few years, these technologies have helped non-state groups record and broadcast abuses of power, organize to form ad hoc collectives, and counter messages from authorities. In many cases, authorities have been slow to realize the implications of these changes. Even U.S. domestic agencies have repeatedly been embarrassed by incidents in which officials have been recorded using heavy-handed tactics. Images and video of peaceful protesters being pepper-sprayed, abused, or intimidated by law-enforcement officials in New York, Berkeley, UC Davis, the University of Maryland, and Washington, D.C., have led to outrage, suspension of offending officials, and in at least one case felony criminal charges.4